1. I am a new customer. What do I need to do?
2. How do I add family members to my account?
3. I forgot my Book King Account information.
4. What browser can I use with the system?
5. Is this site secured?
6. What if I don't have or, don't want to use a credit card?
7. I am unable to login.

1. How do I search for a Course?
2. How do I register for a Course?
3. What can I do Online?
4. How do I withdraw from a Course?

To use Book King you must have an active "Client Account". If you are a first time user that has never registered in one of our Courses in the past you can create a new account online here.

How do I add family members to my account?

To add family members to your account you must first create and activate the master account. After you have successfully activated your account click on the My Account menu link and then click on the Group Members Tab. Follow the onscreen instructions to add your family or group members to your account.

I forgot my Book King Account information.

If you have made a "Walk Up" registration in one of our Courses in the past and have provided us with your full contact information including an email address or created a client account online and can't remember your logon information you can look up your existing account here.
or
If you have registered in one of our Courses in the past but you are not able to logon or lookup your account please contact us for assistance. * Please Note: it is important that you do not create a duplicate account so we can ensure all of your Course history and billing is contained within a single user account so if you've registered in a Course with us before but can't logon, please call us for assistance. If you proceed and have duplicate client accounts you will need to contact us to merge your client accounts.

What browser can I use with the system?

Book King works equally well with any modern web browser such as Microsoft Internet Explorer Version 7+, Firefox Version 2+ or Safari (for Mac users) Version 3+. As Book King uses a SGC (Server Gated Cryptography) SSL certificate to encrypt transaction information NOT browser-based encryption, you can be confident that all transactions are processed using 128 bit strength encryption regardless of your web browser encryption capabilities.

Is this site secured?

Yes, we have taken many steps to ensure the security of your transaction and personal information. Security is provided by Thawte using the highest encryption strength available. Once you log in, you should notice an icon that resembles a locked padlock in your browser, showing that all data is being encrypted. Double click on the locked padlock to view further information about the digital certificate.

What if I don't have or, don't want to use a credit card?

You can use this website to identify the Course(s) you wish to register in to and call us to complete the registration.

I am unable to login.

You stopped using Book King for a period of twenty (20) minutes or longer. Please "refresh" your system and log back in.
or
You added a course to your "Shopping Cart" and you did not "Checkout" to complete the transaction, then stopped using the system for a twenty (20) minute period or longer. Please "refresh" your system and log back in.
or
Your account may have been frozen by us. Please contact us for assistance.

How do I search for a Course?

1. Click on Courses in the menu at the top of the screen
2. Select a Season you wish to view offered courses
3. Optionally you may click the "Available Courses Only" checkbox to only view courses that you can immediately enroll into online
4. Click on a Course Subcategory within the Course Category Tree to view offered courses
5. Click the “Register Now” button to continue to the Participant Selection Screen. Select the participant name(s) from your account that you wish to enroll into the selected course.
6. Click the "Continue" button to add the course to your "Shopping Cart"

1. Click on Courses in the menu at the top of the screen
2. Select a Season you wish to view offered courses
3. Optionally you may click the "Available Courses Only" checkbox to only view courses that you can immediately enroll into online
4. Click on a Course Subcategory within the Course Category Tree to view offered courses
5. Click the "Register Now" button to continue to the Participant Selection Screen. Select the participant name(s) from your account that you wish to enroll into the selected course. If a "Register Now" button is not clickable, this Course is not currently available for internet registration or you have already added this Course to your "Shopping Cart" or you are already registered in this Course.
6. Click the "Continue" button to add the course to your "Shopping Cart"
7. To register for additional courses, click on "Keep Shopping" button from the "Shopping Cart" screen or click the "Process Payment" button to proceed to the "Process Payment" screen to complete your registration purchase. *To register additional persons into a Courses(s) each enrollee must have their own "Client Account" created and you must logon with each enrollee's account to make their registrations. This is a temporary requirement of the system.
8. Once you have successfully completed the payment transaction an Invoice will be displayed with complete details about the Course(s) registrations you have made.

What can I do Online?

You can use the Book King system to register for Courses and pay online using a Major Credit Card, update your account information including group members, view Facility Calendars, Course Calendars or your own Personal Calendar (must be logged on) or view additional information about the services we provide.

How do I withdraw from a Course?

To withdraw from a Courses please contact us for assistance. Please refer to our Refund Policy for additional information.